Shipping Policy
At ShoreHitch, we want to ensure your order gets to you safely and on time so you can enjoy your boating adventures worry-free. Below are the details of our shipping process.
Order Processing
- All orders are processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking details once your order ships.
Shipping Rates & Delivery Times
| Order Value | Shipping Method | Estimated Delivery | Cost |
|---|---|---|---|
| Orders Over $100 | Standard Shipping | 3–7 Business Days | Free |
| Orders Under $100 | Standard Shipping | 3–7 Business Days | $7.99 |
| All Orders | Expedited Shipping | 2–3 Business Days | $19.99 |
Please note: Delivery times may vary depending on your location, weather, or carrier delays.
International Shipping
- At this time, we only ship within the United States.
- If you’re outside the US, please contact us at support@shorehitch.com to explore potential shipping options.
Tracking Your Order
- Once your order ships, you’ll receive a tracking link via email so you can follow your package every step of the way.
- If you don’t receive a tracking link, please reach out to our support team.
Damaged, Lost, or Delayed Shipments
We understand how important it is to receive your ShoreHitch products in perfect condition.
- Damaged Packages: If your package arrives damaged, please take photos and contact us immediately at support@shorehitch.com.
- Lost Packages: If tracking indicates your order was delivered but you can’t locate it, please contact us within 7 days of delivery confirmation.
- Delayed Orders: If your shipment is delayed beyond the estimated timeframe, reach out, and we’ll assist in resolving the issue.
Contact Us
If you have any questions or concerns about your shipment, feel free to reach out to our team:
- Email: support@shorehitch.com
- Phone: 1-800-555-ANCHOR
- Live Chat: Available on our website during business hours.
Thank you for choosing ShoreHitch! We’re here to make sure your order gets to you quickly and securely so you can get back to enjoying life on the water.